Terms and Conditions — Arbuda Collection
Welcome to https://arbudacollection.com. By browsing or placing an order, you agree to these Terms.
1. About us
Arbuda Collection
Shop No. - 2, R V Complex, opp. Gram panchayat, Main Bazaar, Lakhani, Gujarat 385581, India
Phone: 9737333999
Email: arbudacollection2020@gmail.com
Website: https://arbudacollection.com
Hours: Mon–Sat, 10:00 AM – 7:00 PM (IST)
2. Orders & Order #
- When you place an order, you receive an Order # / tracking code in the format ac-00000 (same number for both).
- To track an order on /track-your-order, you must enter the Order # and the mobile number used while ordering.
3. Pricing & payment first
- Prices are shown in INR and may change without notice before payment is completed.
- For online prepaid checkout, payment must be completed first for the order to be confirmed for packing and dispatch.
- We use secure payment partners (including Razorpay). Payment status may show as Pending, Paid, Hold, Failed, or Cancelled.
- We may cancel an order for payment failure, suspected fraud, pricing error, or stock unavailability.
4. Shipping & delivery
- Delivery timelines are estimates and may vary by location and courier partner.
- Please ensure the shipping address and phone number are correct. Re-delivery charges (if any) for wrong address are customer’s responsibility.
5. No returns / limited refunds
- No general return or exchange policy. Please read our Return Policy and Refund Policy.
- Limited help applies only for damaged, defective, or wrong products reported quickly with proof.
6. Product information
- We aim for accurate photos and descriptions. Small variations in colour/finish may occur due to screen settings or handmade/imported nature of some products.
7. User accounts & conduct
- You are responsible for keeping login details safe and for information you submit.
- Abuse, fraud, or misuse of the website may lead to account restriction.
8. Governing law
- These Terms are governed by the laws of India. Subject to applicable law, disputes will be subject to the jurisdiction of courts at Palanpur / Banaskantha, Gujarat (serving Lakhani area).
9. Contact
For any query: arbudacollection2020@gmail.com | 9737333999